Refund policy

We want you to be 100% happy with your purchase.

If you change your mind about an item purchased or simply wish to return it, you are welcome to do so for a full refund (less shipping costs). The only conditions applying to returns are as follows:

1. All returns must be unused and in their original condition (including all original protective packaging).
2. You must complete your return within 30 days of the date of your order and you are responsible for arranging the return and all related costs.
3. The original shipping costs to you are not refunded.
4. If your order qualified for free shipping (e.g. orders over $120), and you choose to return the item, we reserve the right to deduct the original shipping cost from your refund. This is because we incur shipping fees on our end even when the item is sent with ‘free shipping’.

If you return an item without its original packaging, or if not in perfect, unused condition, we reserve the right to deduct $20 per item from the amount to be refunded.

 For further enquiries about returns please email hello@strucket.com to organise!